General Information – Our check-in time is 4pm and check out is at 11am. We are available any time.
Phone or text us at 503-714-5892.
Payment Terms – Once a reservation has been made, an email will be sent with a link to your Guest Reservation Contract.
This electronic signature contract must be returned within 2 days to secure your reservation.
If your date of arrival is less than 30 days away, the entire reservation cost will be due in full.
Reservations made less than 30 days before arrival may only be paid for with a credit card, money order, or a cashier’s check.
We require a credit card to be kept on file with us even if you choose to pay by check.
If your date of arrival is more than 30 days away, a deposit of 50% will be due upon receipt of your signed Guest Reservation Contract.
Your final payment is due no later than 30 days before your arrival.
Guest Requirements –
You must be over the age of 25 in order to rent a home from Porch Light Vacation Rentals.
A Guest Reservation Contract must be signed by each booking guest. The contract cannot be transferred to anyone else and subletting the home is prohibited. The guest signing this Guest Reservation Contract will be the responsible party for any intentional or malicious damage to the property for the length of the reservation.
Our homes are in neighborhoods that have fulltime residents, so please be courteous with parking, outside activities, lights, and noise.
Cancellation – If you need to cancel your reservation, please call or text us right away.
STANDARD CANCELLATION PLAN
We have a no-refund cancellation policy unless the dates you reserved are re-rented to another guest. If that happens, then your money will be refunded to you in the same form it was received, less travel insurance, if purchased. Because of this policy we highly recommend purchasing Rental Guardian Travel Insurance with your reservation.
Travel Insurance – We offer Rental Guardian Travel Insurance – specifically their Play Travel Protection policy. In the event you need to cancel your booked reservation and your dates are not re-booked, Rental Guardian may be able to refund your money depending on the circumstances surrounding your cancellation. Please see details at Rental Guardian link not yet created. Rental Guardian is an independent business and is not affiliated with Porch Light Vacation Rentals.
Number of Guests and Cars – Each home has a rental permit that regulates how many guests may stay and how many cars are allowed to park. These limits are listed on our website. If there are more people staying at the house than permitted, this is a violation of the Guest Reservation Contract and constitutes grounds for immediate termination and eviction.
PETS – No pets of any kind are allowed at Porch Light Vacation Rentals properties.
ADA SERVICE ANIMALS -We applaud and welcome all ADA Service Animals. Animals whose function is to provide emotional support, comfort, or companionship do not qualify as service animals according to the ADA.
If you have an ADA Service Animal, please let us know right away so that we can make special arrangements.
Guest Responsibilities at Departure
The guest will receive a text message the afternoon before departure containing the departure information.
Smoking – There is no smoking of any kind – no tobacco, vaping, or marijuana – allowed in any of our homes. If you smoke outside, please do so at a distance of at least 10 feet from the home and dispose of your smoking materials appropriately. If anyone smokes inside the home, or uses a vaporizer, this is a violation of the Guest Reservation Contract and constitutes grounds for immediate termination and eviction. You will also be subject to a minimum $750.00 cleaning fee.
Weddings and Events – Unless you have written permission from Porch Light Vacation Rentals, there can be NO EVENTS OR WEDDINGS AT ANY OF OUR HOMES. If you have an unauthorized event, then such is a violation of the Guest Reservation Contract and constitutes grounds for immediate termination and eviction. You will also be subject to a minimum $1,000.00 cleaning fee.
RVs – There is no RV parking at any of our homes. If you need help finding parking for your RV, please give us a call.
Trash – Please place all garbage and recycling materials in the appropriate cans provided. If you have excess garbage, please bag it, and let us know when you depart so that we can pick it up. Your trash day will be noted in the house guest book.
Smoke detectors & CO detectors – Please check to see if your detectors are working and contact us immediately if they are not, so we can replace them. Batteries can die at any time and we want you to have a safe stay with us.
Key Codes – Most Porch Light Vacation Rentals have a keyless entry system. You will receive your door code and keyless entry instructions 24 hours prior to your arrival. The code will not work until 4 pm on the day of your arrival and will deactivate shortly after 11 am on the day of your departure. If you need a little extra time for departure, or if you are arriving earlier than 4 pm, please contact us and we’ll try to accommodate you, if we can.
Keys are available for those homes using keys, and you will receive notification and directions via an email 24 hours prior to your arrival. Arrangements can be made for after-hours arrivals – we just ask that you please contact us ahead of time.
Unforeseen Circumstances – Even the best-made plans can hit a snag and renting a vacation home is no different. If your home becomes unavailable due to plumbing, electrical or heating issues, roof damage or anything else beyond our control that makes it uninhabitable, we will try to move you to a comparable home. If a comparable home is not available, Porch Light Vacation Rentals will give you the option of receiving a refund or choosing an upgraded home, subject to availability. If you choose an upgraded home, any increase in rental rate will be your responsibility.
Indemnify and Hold Harmless – Guest agrees to indemnify and hold harmless the owner and Porch Light Vacation Rentals and its officers, directors, agents, and employees from any and all claims, causes of action, damage, lawsuits, judgments, including attorneys’ fees, and costs, arising out of, relating to, or in connection with, the reservation and/or use occupancy or rental of the home or property specified in this Guest Reservation Contract.
Legal – In the event of a breach of the Guest Reservation Contract or dispute concerning its interpretation or enforcement, the losing party shall pay the prevailing party’s costs, expenses, and attorney fees incurred.